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How can companies get great ideas from their customers?As I wrote about in Part 1 of True or false: Customers are a great source of ideas, it's not enough to just ask customers what improvements they want, or what new [Read More]

Comments

Jeffrey Eisenberg

Thanks for the trackback. I also wanted to let you know that I always enjoy your blog.

Robert Gorell

Katie,

Thanks for taking the time to illustrate this point further. I'm flattered...

Glad to see I'm not the only one who didn't guess it intuitively. Clearly, we're not to be trusted when it comes to analyzing our own motivations. :)

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  • Katie Konrath loves fresh ideas.

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